FAQs

Will I be sharing a room with strangers?
No, Red Lock rooms are all booked as private rooms, therefore whether you book as a group of 2 or 6, you will always have the room to yourself.

 

 

Is the door really locked?
The room escape games real life setting is completely immersive once you’re inside. However, for the safety and enjoyment of all players, a participant may exit a live room escape game at any time. Keep in mind, once a player exits they will not be allowed to re-enter.

 

 

What should I bring with me?
Just your inner Sherlock Holmes! The answers to the clues, riddles and puzzles are all in the room, but you will be looking for clues, working with your team mates, and applying logic reasoning to escape. We have a space allocated for your belongings inside the rooms, and please feel free to bring in water bottles. Unfortunately other food or opened drinks cannot be taken into the rooms.

 

 

Is there a minimum age?
Red Lock Escape Rooms welcome players of all ages to our Mad Scientist room, and children under 5 can play for free with an accompanying adult.  Our Area 51 game is for players 12+.

 

 

What time should I arrive?
All “escapees” should arrive 5 minutes before the scheduled game. To provide the best experience for all participants, the game doors cannot be re-opened once the game begins.

 

 

Can I pay a deposit?
Yes, our Area 51 and Party Package bookings require a deposit of 25% at the time of booking, with the balance due on arrival.

 

 

Can I hire a room for a private event?
Yes, we host private and corporate events on site. For more information on our party packages, please click here. For groups larger than 20, please contact us at redlockescaperooms@gmail.com or 1300 415 413.